الاتحاد العام لعمال سلطنة عمان

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Domestic Workers

Probation Period:

  • The probation period for a worker shall not exceed 15 days, starting from his first day of work.
  • A worker may not be placed on another probation period with the same employer.

Wages:

  • The employer shall pay the worker’s full wage in Omani Rials within 7 days of its due date. The worker shall sign a record confirming receipt, or the wage shall be deposited or transferred into the worker’s account with a local bank or financial institution licensed by the Central Bank of Oman.
  • Wage deductions are permitted only in the following cases, to safeguard the worker’s financial rights:
  1. If the worker intentionally or negligently causes loss or damage to tools, equipment, or products belonging to the employer that were under his care or use.
  2. Deductions required to enforce a court judgment or administrative decision regarding the worker’s debts or fines.
  3. A loan provided to the worker by the employer, provided a written agreement exists between both parties. In such cases, the employer may not charge any interest on the loan.

In all cases, the total deduction shall not exceed one-quarter of the worker’s wage.

Leave:

  • The worker is entitled to at least one day of paid rest per week.
  • The worker is entitled to an annual leave of no less than 21 days with full pay, in addition to paid sick leave of up to 30 days per year.
  • The employer shall compensate the worker for any unused leave balance upon the end of his service.

Termination of Employment:

  • Upon contract termination, the worker is entitled to an end-of-service benefit equivalent to half a month’s salary for each year of service, with the equivalent for fractions of the year.
  • The employer shall provide the worker with all entitlements under the regulations or the contract within five (5) days of the worker’s last working day.
  • The employer shall repatriate the worker to his home country or another mutually agreed destination within thirty (30) days of the contract’s end, unless the worker’s services are transferred to another employer. The employer shall also provide the worker, upon request, with a clearance certificate confirming that all obligations have been fulfilled upon contract termination or the worker’s departure from Oman.

Working Environment and Social Security:

  • The worker shall be treated with respect and in a manner that preserves their human dignity.
  • The employer shall provide adequate food and accommodation meeting specified standards.
  • The employer shall provide health insurance coverage for the worker.
  • The employer shall supply all necessary work materials.
  • Any form of forced or compulsory labour is strictly prohibited, as is violence or harassment against the worker. Any condition or agreement that undermines the worker’s rights is void.
  • Publicising a worker’s personal details based on belief, colour, or in a manner insulting to human dignity is prohibited.

Disputes:

  • The worker is exempt from court fees and legal expenses in cases related to their labour rights.
  • Recruitment agencies may notify Ministry of Labour on the worker’s behalf if the employer violates any of their rights.
  • Authorised officials from Ministry of Labour with judicial authority may interview the worker or summon them to Ministry of Labour to participate in awareness campaigns or workshops, or if a complaint is filed regarding a violation of their rights under these regulations. They may also, if necessary, visit the worker’s place of work or residence—after obtaining approval from the Public Prosecution.